Terms of Service

1. Introduction

These terms and conditions outline the rules and regulations for the use of Plex Plumbing Melbourne's website and services. By accessing this website or using our services, we assume you accept these terms and conditions in full. Do not continue to use Plex Plumbing Melbourne's website or services if you do not accept all of the terms and conditions stated on this page.

2. License to Use Website

Unless otherwise stated, Plex Plumbing Melbourne and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from the website for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from this website
Sell, rent or sub-license material from this website
Reproduce, duplicate or copy material from this website
Redistribute content from Plex Plumbing Melbourne (unless content is specifically made for redistribution)

3. Service Terms

By engaging our plumbing services, you agree to the following terms:

Quotes and Estimates: All quotes provided are valid for 30 days from the date of issue. Quotes are based on information provided and visual inspections. Additional costs may apply if unforeseen issues arise during the work.
Payment Terms: Payment is due upon completion of work for residential services under $2,000. For larger projects, a deposit may be required, with progress payments for extended projects.
Warranties: Our workmanship is guaranteed for 6 months from completion. Manufacturer warranties apply to all products and parts installed.
Cancellations: Cancellations with less than 24 hours notice may incur a call-out fee.

4. Emergency Services

For emergency plumbing services, additional call-out fees may apply outside of regular business hours. These will be clearly communicated before work commences.

5. User Responsibilities

When using our services, you are responsible for:

Providing accurate information about the plumbing issue
Ensuring reasonable access to the work area
Disclosing any known issues that may affect the plumbing work
Obtaining necessary permissions (e.g., from landlords or body corporate) if you are not the property owner

6. Limitation of Liability

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and services and the use of this website. Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury
Limit or exclude our or your liability for fraud or fraudulent misrepresentation
Limit any of our or your liabilities in any way that is not permitted under applicable law
Exclude any of our or your liabilities that may not be excluded under applicable law

7. Indemnification

You hereby indemnify us and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses incurred or suffered by us arising out of any breach by you of any provision of these terms.

8. Variations

We may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website and our services from the date of the publication of the revised terms and conditions on our website. Please check this page regularly to ensure you are familiar with the current version.

9. Entire Agreement

These terms and conditions, together with our Privacy Policy, constitute the entire agreement between you and Plex Plumbing Melbourne in relation to your use of this website and our services, and supersede all previous agreements in respect of your use of this website and services.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia, and you submit to the non-exclusive jurisdiction of the state courts located in Victoria for the resolution of any disputes.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: info@plexplumbing.com.au
Phone: 0405 707 017
Address: Delahey, Melbourne, Victoria 3037, Australia